How HelpHive works

HelpHive connects seniors and their families with a trusted community of Helpers, offering flexible, non-medical support that makes everyday life easier.

Here’s how to get started

3 simple steps

1. Join our community

Create an account for yourself or a loved one and tell us a little about the support you’re looking for.

Step 1 — senior and family member creating an account together on a tablet at the kitchen table

2. Connect with trusted Helpers

Every Helper is third-party background checked and interviewed. We only accept people we’d trust to support our own families.

Step 2 — friendly Helper being interviewed in a warm, sunlit office setting

3. Book the help you need

Choose the service, time, and Helper that feel right for you. Compare profiles, rates, languages, reviews, and more, then book with confidence.

Step 3 — family member browsing Helper profiles on a laptop in a bright living room

Built for ease & trust

  • All Helpers are third-party background checked & screened.
  • No contracts or long-term commitments.
  • Secure booking & payment.
  • Flexible scheduling—you’re in control.
  • Support that fits your life, your way.

Helpers you can trust

Every Helper is interviewed and third-party background checked, so you can feel confident about who’s there to help.

Enhanced Criminal Record Check

Every Helper passes a Certn Enhanced Canadian Criminal Record Check before joining.

Face-to-face interview

We interview each Helper to assess their experience and suitability for supporting seniors.

Ongoing monitoring

We regularly review Helpers performance to help ensure they meet our safety and quality standards.

Local to your community

Our Helpers are local to the communities they serve, so they know the area just as well as you do.

Communities we serve

HelpHive provides trusted at-home support for seniors across Metro Vancouver.

VancouverNorth VancouverWest VancouverBurnaby

Need more assistance?

We're here to help.

Ready to get started?

Create an account in just a few minutes and browse vetted local Helpers.